SR Technics careers open positions

Repair Quotes Specialist (Account Management Support)

As a part of Engine Services business unit, The Repair Quotes Specialist is responsible for timely and accurate review and approval process of repair and replacement/exchange quotes, through the MATRIX tool. The position provides support to the Account Managers of Engine Services and is in direct contact with the customers.

Your tasks

  • Process and negotiate requests with customers, providing:
    • Technical clarifications:
    • Liaise with Engineering department for clarifications
    • Liaise with customer for clarifications
    • Report on additional Service Bulletins to engineering department
 
  • Repair quotes:
  • Review the price level against fixed prices or commercial terms and approval level
  • Review needed work scope against requested work scope
  • Review the price level against replacement costs
  • Obtain internally replacement options in certain cases
  • Retain sensitive information (i.e. vendor pricing in case of Fixed Prices with customers)
  • Prepare the offer to the customer and negotiate - advise on work scope change, provide price and replacement option if required
  • Provide instructions in the system accordingly
 
  • Lean / CI: Identify key improvement areas and support in definition and implementation of improvement steps

Your profile


To fulfill this position successfully, your qualifications must include:
 
  • Higher education in Economics, Business Administration or similar
  • SAP knowledge (Procurement module)
  • Knowledge of Aircraft components (e.g. repair cycle, basic technical requirements)
  • 2 years of working experience in procurement, repair administration or finance
  • Advanced knowledge of MS Office
  • Good command of English
  • Customer and service oriented person
  • Strong communication skills

Your chance

  • An attractive position in a global and dynamic company in the aircraft maintenance business
  • Competitive employment conditions
  • Opportunity for professional and personal development
 
Thank you for your interest.

By submitting your application, you give your consent that all personal data you have submitted here may be processed by us for the purposes of the selection process in
our company.

Please note that only candidates who meet the listed requirements will be contacted.